At Avertec Sdn Bhd, we offer professional maintenance and repair services to ensure your material handling and warehouse equipment operates efficiently and reliably. Whether you need regular maintenance, emergency repairs, or part replacements, our expert technicians are here to help extend the lifespan of your equipment and minimize downtime.

1. Scope of Services

We provide a wide range of maintenance and repair services, including but not limited to:

• Routine Maintenance: Scheduled inspections, cleaning, lubrication, and adjustments to keep your equipment in optimal working condition.
• Emergency Repairs: Fast response for unexpected breakdowns or malfunctions to minimize operational disruption.
• Parts Replacement: If any parts of your equipment are damaged or worn, we provide high-quality, genuine parts to restore its performance.
• Troubleshooting and Diagnostics: In-depth diagnosis and troubleshooting to identify issues and recommend the best course of action.
• Calibration: Ensuring that your equipment is calibrated correctly to maintain accuracy and efficiency in operations.

2. Maintenance Plans

To help keep your equipment running smoothly, we offer customizable maintenance plans tailored to your needs. These plans are designed to reduce the risk of breakdowns and ensure that your equipment operates at peak performance.

• Scheduled Service Plans: Choose from monthly, quarterly, or annual maintenance plans based on the usage of your equipment.
• Preventative Maintenance: Regular check-ups to identify potential issues before they become major problems, ensuring your equipment stays in top condition.

3. How to Request Maintenance or Repair Services

To request maintenance or repair services, please follow these steps:

1. Contact Us: Reach out to our customer service team at sales@avertec.com.my or +603 3344 8822. Provide details about the equipment, the issue you are experiencing, and your location.
2. Schedule an Appointment: Our team will work with you to schedule a convenient time for our technicians to visit your site.
3. Inspection and Quote: Our technician will inspect the equipment, diagnose the issue, and provide a detailed quote for the repair or maintenance services required.
4. Service Execution: Upon approval, we will carry out the necessary repairs or maintenance, using high-quality parts and equipment to restore your machinery to full functionality.
5. Ongoing Support: After the service is complete, we offer ongoing support and advice to help you keep your equipment in optimal condition.

4. Why Choose Our Maintenance and Repair Services?

• Experienced Technicians: Our team of qualified technicians has years of experience working with material handling and warehouse equipment.
• Timely and Efficient Service: We understand the importance of keeping your operations running smoothly, so we aim to complete services as quickly and efficiently as possible.
• Genuine Parts: We use only high-quality, original equipment manufacturer (OEM) parts for replacements to ensure optimal performance and durability.
• Competitive Pricing: We offer competitive rates for our maintenance and repair services without compromising on quality.
• Comprehensive Support: From regular maintenance to emergency repairs, we provide comprehensive support for all your equipment needs.

5. Service Area

We offer flexible maintenance and repair services, both on-site at your location and at our warehouse, depending on the type of service required.

• On-Site Services: Our technicians can visit your facility to perform maintenance or repairs directly on-site, ensuring minimal disruption to your operations. This is ideal for large equipment or when the equipment cannot be easily transported.

• Warehouse Services: For equipment that can be transported, we offer repairs and maintenance at our fully-equipped warehouse. This option is particularly suitable for smaller or more complex repairs that require specialized tools or parts.

We provide services in Klang Valley Area. If you are located outside of this area, please contact us to discuss available options and determine the best way to handle your maintenance needs.

6. Warranty on Maintenance Services

Our maintenance and repair services come with a 14-day warranty on the work performed. If any issues arise within this period, we will return to address the problem at no additional cost.

Contact Us for More Information

For more information about our maintenance and repair services, or to schedule an appointment, please contact us at:  sales@avertec.com.my